Terms of Service
Welcome to Voiczy. These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Voiczy ("Company," "we," "us," or "our"). By accessing or using our website, mobile application, or any related services (collectively, the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must immediately discontinue use of the Service.
1. Acceptance of Terms
By creating an account, accessing, or using any part of the Service, you represent and warrant that you are at least eighteen (18) years of age and have the legal capacity to enter into these Terms. If you are using the Service on behalf of a minor child, you accept these Terms on behalf of yourself and the minor, and you assume full responsibility for the minor's use of the Service. Your continued use of the Service following any modifications to these Terms shall constitute your acceptance of such modifications.
2. Service Description
Voiczy is a language learning platform designed for children, offering personalized language-learning experiences through audio, visual content, and interactive activities. The Service is provided on a subscription basis. We reserve the right, in our sole discretion, to modify, suspend, discontinue, or limit any aspect of the Service at any time, with or without notice, and without liability to you or any third party. We do not guarantee that the Service will be available at all times or that it will be uninterrupted, timely, secure, or error-free.
3. Parental Responsibility
You acknowledge and agree that Voiczy is intended for use by children under the supervision of a parent or legal guardian. You assume full and sole responsibility for monitoring and managing your child's use of the Service, including but not limited to screen time, content consumption, and any interactions within the application. While we may provide certain time-limiting features, these are offered as tools to assist parents and do not transfer any responsibility from you to the Company. The Company expressly disclaims any and all liability arising from or related to your child's use of the Service, including but not limited to excessive screen time, behavioral changes, or any physical, psychological, or developmental effects.
4. Machine Translation and AI-Generated Content
The Service utilizes machine translation, artificial intelligence, and AI-generated voices for content delivery and text-to-speech functionality. While we endeavor to use industry-leading technologies, you acknowledge and agree that: (a) such technologies may produce errors, inaccuracies, or imperfections; (b) the Company makes no representations or warranties regarding the accuracy, completeness, or reliability of any translated or AI-generated content; (c) you use such content at your own risk; and (d) the Company shall not be liable for any damages, losses, or claims arising from errors, omissions, or inaccuracies in machine-translated or AI-generated content, regardless of the cause.
5. Subscription, Payment, and Billing
Access to certain features of the Service requires a paid subscription. By subscribing, you authorize us and our third-party payment processor, Stripe, to charge the applicable subscription fees to your designated payment method on a recurring basis according to your selected plan (weekly, monthly, or annually).
You are solely responsible for providing accurate and current payment information. All fees are non-refundable except as expressly set forth herein. Subscription fees are subject to change upon thirty (30) days' notice, and your continued use of the Service after such notice constitutes acceptance of the new fees.
Failure to pay any fees when due may result in immediate suspension or termination of your access to the Service without prior notice.
6. Free Trial
We may offer a free trial period for new users. Upon expiration of the free trial, your subscription will automatically convert to a paid subscription, and your payment method will be charged unless you cancel prior to the trial expiration. It is your sole responsibility to cancel before the trial ends if you do not wish to incur charges. The Company shall not be liable for any charges incurred due to failure to cancel before the trial period ends.
7. Cancellation and Refund Policy
You may cancel your subscription at any time through your account settings. Upon cancellation, your access will continue until the end of the current billing period, after which your subscription will not renew.
All payments are final and non-refundable. No refunds or credits will be provided for: (a) partial subscription periods; (b) unused portions of the Service; (c) automatic renewals; (d) charges incurred after the free trial period; or (e) any other circumstances, except as required by applicable law.
The Company may, in its sole and absolute discretion, consider refund requests on a case-by-case basis under exceptional circumstances. However, such discretionary consideration does not create any right or expectation of a refund, and any decision regarding refunds shall be final and non-appealable.
8. Intellectual Property Rights
All content, features, and functionality of the Service, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the compilation thereof, are the exclusive property of the Company or its licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial purposes only. Any unauthorized use, reproduction, modification, distribution, or exploitation of any content may result in civil and criminal penalties.
9. User Content and Data
By using the Service, you grant the Company a worldwide, perpetual, irrevocable, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display any content, data, or information you provide through the Service, including but not limited to usage data, voice recordings, and learning progress, for any purpose, including but not limited to improving the Service, developing new features, conducting research, and marketing purposes.
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE. THE COMPANY DOES NOT WARRANT THAT: (A) THE SERVICE WILL MEET YOUR REQUIREMENTS; (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE RESULTS OBTAINED FROM THE SERVICE WILL BE ACCURATE OR RELIABLE; (D) ANY ERRORS IN THE SERVICE WILL BE CORRECTED; OR (E) THE SERVICE WILL PRODUCE ANY SPECIFIC EDUCATIONAL OUTCOMES. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH: (A) YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE SERVICE; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (C) ANY CONTENT OBTAINED FROM THE SERVICE; (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT; OR (E) ANY OTHER MATTER RELATING TO THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL THE COMPANY'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT PAID BY YOU TO THE COMPANY DURING THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS LESS.
12. Indemnification
You agree to defend, indemnify, and hold harmless the Company, its directors, officers, employees, agents, partners, suppliers, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorneys' fees) arising from: (a) your use of and access to the Service; (b) your violation of any term of these Terms; (c) your violation of any third-party right, including without limitation any copyright, trademark, property, or privacy right; (d) any claim that your use of the Service caused damage to a third party; or (e) your child's use of the Service. This defense and indemnification obligation will survive these Terms and your use of the Service.
13. Dispute Resolution and Arbitration
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
You and the Company agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved through binding individual arbitration rather than in court, except that either party may seek injunctive or equitable relief in court for any alleged unauthorized use of intellectual property.
Class Action Waiver: You and the Company agree that any arbitration shall be conducted on an individual basis and not as a class, consolidated, or representative action. You expressly waive your right to participate in any class action lawsuit or class-wide arbitration against the Company.
The arbitration shall be administered by a mutually agreed-upon arbitration service in accordance with its rules. The arbitration shall take place in the Netherlands, and the language of arbitration shall be English. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions. Any legal action or proceeding not subject to arbitration shall be brought exclusively in the courts located in the Netherlands, and you consent to the personal jurisdiction of such courts.
15. Modifications to Terms
The Company reserves the right, in its sole discretion, to modify, amend, or replace these Terms at any time. Material changes will be posted on this page with an updated effective date. Your continued use of the Service following the posting of any changes constitutes your binding acceptance of such changes. It is your responsibility to review these Terms periodically for any updates.
16. Termination
The Company may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including but not limited to breach of these Terms. Upon termination, your right to use the Service will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
17. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other provision of these Terms, and these Terms shall be construed as if such invalid, illegal, or unenforceable provision had never been contained herein.
18. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices or policies published by us on the Service, constitute the entire agreement between you and the Company regarding your use of the Service and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral.
19. Contact Information
For questions or concerns regarding these Terms, please contact us at:
Email: support@voiczy.com
Last updated: December 11, 2025